February 28, 2019

How to fixed Windows can not connect to the printer 0x00000057

I figured out my situation.  Maybe it's yours. 

It’s actually the print driver failing to install, not the connection to the print server.  An initial attempt to install the driver failed, so the driver directory is present on the workstation, but missing the files. 

1)  On a machine with the same driver installed (and working properly), open Regedit, and browse to:
 
HKLM\System\CurrentControlSet\Control\Print\Environments\Windows NT x86\Drivers\Version-3\
 
2)  Locate the subkey for the printer driver you are dealing with and click the key for the printer driver.

3)  Look for the “InfPath” on the right.  Note the path.

5)  Now browse to C:\Windows\System32\DriverStore\FileRepository and locate the folder indicated in the Inf Path reg value.
 
6)  Go to the users computer exhibiting this behavior, and browse to C:\Windows\System32\DriverStore\FileRepository and see if the folder is present.  In my case, the folder was present, but empty.  If it is here and it is empty, you will have to modify security on the folder, first taking over ownership, then granting yourself full control. 
 
7)  Once security is granted, copy the contents of this folder from a good machine to the machine presenting the 0x00000057.

Now try connecting to the print queue on the print server.  The driver should now download and install properly.

Good luck.  This isn't the first time I've seen this happen, but this is the first time I decided a reimage was more than I wanted to take on, and I wanted to solve this so that I can correct it the next time it happens.  And I have yet to find a real solution to the 0x00000057 error code.

Source from Joel

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